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Litmus7 Order Returns Cartridge for B2C Commerce
Litmus7 Order Returns Cartridge for Salesforce B2C Commerce
- Industries
- Retail
- Business Need
- Ecommerce
- Requires
- B2B Commerce
The Litmus7 Order Returns Cartridge for B2C Commerce enables merchants to allow customers initiate order returns from the storefront.
Highlights
Ability to initiate returns both at an order and line-item level from a user’s order history in the storefront.
Return window option at the product level and site level to set return duration for each product and storefront respectively.
Ability to add comments and select from a list of configurable return reasons for each return order.
Endpoint to print return labels after a return has been initiated.
Endpoint for the refund of returned order amount through a payment provider of your choice - currently comes integrated with Braintree
Customer notification via emails for each status change related to a return.
Merchant Reporting Dashboard, made available by extending the Business Manager, provides reporting, search functionality and the ability for customer service representatives to initiate returns on behalf of a customer.
Provider Details
Litmus7 Systems Consulting Inc.
Kochi, Kerala, India
Litmus7 offers solutions and services which find application in functional areas such as e-commerce, m-commerce, social commerce, merchandising, planning and pricing optimization, demand forecasting, store operations, predictive retail real-time intelligence and change management. Litmus7 Retail Singularity initiative is one of it’s bold steps towards bridging the gap between retailers and consumers. Litmus7 focuses on their partners’ success by demonstrating in-depth domain and business knowledge, supported by its extensive experience in powering world’s largest retailers. Litmus7 provides: 1) Ideas that can accelerate sales through digital channels, 2) Technology consulting. 3) Business continuity assurance covering the entire retail spectrum of services. Its portfolio spreads from omnichannel commerce to backend store management and fulfilment.
Pricing Details
Paid Add-On Required
You must pay for a product or service that is external to Salesforce for this solution to work.
The aforementioned price includes price for cartridge and ongoing support for core cartridge feature related issues. Implementation packages and support for customization, additional features etc. need to be purchased separately.
Annual Pricing (Per Site)
$8,000 USD/Per Site/year
One Time Subscription (Unlimited sites)
$30,000 USD/Unlimited Sites/one-time payment