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eTrav Traveller Support

Case management and reporting for Traveller services

No Ratings
Free  

Never requires payment

Business Need
Productivity
Customer Service
IT & Administration
Requires
Sales Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires eCASS 2.541 or above

App Details

Version
eTrav Traveller Support/Release 1.20.0
Listed On
01/19/2026
Latest Release
01/19/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 7
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.20.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/19/2023

Additional Details

eTrav is a solution tailored specifically towards the needs of Traveller services in Ireland. It is based on Enclude's 15+ years of experience of working with local community organisations in Ireland. The main features of the solution include: * Recording specific details about Clients and Families engaged with the service (e.g. living conditions, literacy level, needs assessments) * Ability to set up Programmes and Programme Groups * Recording Incoming Referrals * Recording if Client has been referred to an External service * Details of all Client interventions (meetings, calls etc.), including tracking HSE KPIs and topics covered during an intervention * Recording attendances at Once-off events * Recording Outreach activities * Setting Support Plan Objectives for Clients * Recording Attendances at group sessions The solution comes with a suite of in-build reports, including HSE KPI reports.

Need help?

Enclude - Technology Donations and Solutions for Irish Charities

Dublin, Ireland

Support provided online via member@enclude.ie