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eTrav Traveller Support
Case management and reporting for Traveller services
- Business Need
- ProductivityCustomer ServiceIT & Administration
- Requires
- Sales Cloud
Solution collaboratively designed with services supporting Travellers in Ireland. eTrav allows to monitor emerging issues in the community, streamlines reporting to funders and documents the volume of support provided.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- eTrav Traveller Support/Release 1.20.0
- Listed On
- 01/19/2026
- Latest Release
- 01/19/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 7Custom Tabs: 2Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
eTrav is a solution tailored specifically towards the needs of Traveller services in Ireland. It is based on Enclude's 15+ years of experience of working with local community organisations in Ireland. The main features of the solution include: * Recording specific details about Clients and Families engaged with the service (e.g. living conditions, literacy level, needs assessments) * Ability to set up Programmes and Programme Groups * Recording Incoming Referrals * Recording if Client has been referred to an External service * Details of all Client interventions (meetings, calls etc.), including tracking HSE KPIs and topics covered during an intervention * Recording attendances at Once-off events * Recording Outreach activities * Setting Support Plan Objectives for Clients * Recording Attendances at group sessions The solution comes with a suite of in-build reports, including HSE KPI reports.
Need help?
Enclude - Technology Donations and Solutions for Irish Charities
Dublin, Ireland
Support provided online via member@enclude.ie