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eTrav Traveller Support

Case management and reporting for Traveller services

Overview

Solution collaboratively designed with services supporting Travellers in Ireland. eTrav allows to monitor emerging issues in the community, streamlines reporting to funders and documents the volume of support provided.

1 of 4

  • Access to information about Clients and Families in one place

  • Recording Intervention Topics

  • Recording HSE KPIs

  • Managing groupwork

  • Managing Support Plan Objectives

  • Recording attendance at once-off events

eTrav is a solution tailored specifically towards the needs of Traveller services in Ireland. It is based on Enclude's 15+ years of experience of working with local community organisations in Ireland. The main features of the solution include: * Recording specific details about Clients and Families engaged with the service (e.g. living conditions, literacy level, needs assessments) * Ability to set up Programmes and Programme Groups * Recording Incoming Referrals * Recording if Client has been referred to an External service * Details of all Client interventions (meetings, calls etc.), including tracking HSE KPIs and topics covered during an intervention * Recording attendances at Once-off events * Recording Outreach activities * Setting Support Plan Objectives for Clients * Recording Attendances at group sessions The solution comes with a suite of in-build reports, including HSE KPI reports.

Categories

Business Needs
Productivity
Customer Service
IT & Administration
Personas
Administrator
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Salesforce Mobile

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