Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Orchid Connect
Experts making Salesforce deliver maximum ROI for Nonprofits & Associations
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 9
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 34
Orchid is a consulting and managed services partner for associations, membership orgs, and nonprofits. We fix underperforming systems, eliminate data silos, and build portals that drive member growth, engagement, and ROI on your Salesforce investment.
Description
Orchid is a Salesforce consulting and managed services firm for associations, membership organizations, and nonprofits. Founded in 1995, we fix underperforming systems, eliminate data silos, and build member experiences that drive growth and engagement. What we solve: • A Salesforce investment that hasn't paid off yet • Member portals that launched and stalled • Data scattered across disconnected systems • Backlogs that never shrink • Leadership asking "what are we getting for this?" What we do: Consulting- Diagnose root causes, fix what's broken, build it to last. Average timeline: 90 days, half the industry standard. Managed Services- Dedicated senior team, ongoing. Maintenance, enhancements, proactive monitoring at a fraction of a full-time hire. Cyril- Proprietary accelerators that extend Salesforce and create modern member experiences. Deployed in days, not months. Only through Orchid. Capabilities include Experience Cloud, Edu Cloud, Sales Cloud, Service Cloud, Tableau, B2B and D2C Commerce, Salesforce Payments. Contact us about our free ROI Transformation Roadmap- we'll show you what's holding your system back and the fastest path to getting results. No obligation.
Highlights
Projects delivered in 90 days - half the industry standard. With 77+ Salesforce certifications, a 95% client retention rate, and 30+ years of experience, you get senior expertise that moves fast and delivers measurable results.
Your team focuses on your members; we handle the technology. We eliminate the manual workarounds, data silos, and slow systems and processes holding you back. You staff can focus on what driving memberships and growing engagement.
Powered by Cyril, our proprietary accelerators. We deliver premium member experiences, automated workflows, and real-time data visibility at a fraction of the cost and time of other leading consulting firms. Only available through Orchid.
OrchidConnect, Inc's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details

OrchidConnect, Inc
Washington, DC US
Founded
2003
Phone
(202) 265-1671Orchid Connect transforms nonprofits, associations, and membership organizations into digitally empowered entities that maximize member engagement and operational efficiency through specialized Salesforce and Fonteva expertise. We solve critical challenges including fragmented member data, inefficient engagement processes, and underutilized technology investments that limit organizational growth. Our proven methodology combines strategic consulting, seamless migrations, custom development, and AI-powered analytics to deliver measurable outcomes—from increased member retention to streamlined operations. With deep domain expertise in the nonprofit sector and comprehensive Salesforce capabilities including Experience Cloud, Education Cloud, Sales Cloud, Service Cloud, Tableau, B2B and D2C Commerce, Salesforce Payments, and fractional administration services, Orchid Connect helps mission-driven organizations achieve sustainable growth while focusing on their core purpose.
Geographic Focus
Shows the regions where the provider operates or has done business
Countries
United States • Brazil
Languages
Supported Languages
English • Portuguese