Agentforce for Telcos

• Clear communication in person and through digital trackers/control board • Strong engagement with a responsive and available team • Seek good understanding of business issues before choosing solutions • Focus on low-risk, practical solutions

Techm has started managing the salesforce applications of Manulife Japan, they are doing good in delivering key projects .

Mahendher has consistently delivered outstanding performance over the past few years. His ability to build a custom waterfall graph—something that was not achievable by others—demonstrates strong technical expertise and problem-solving skills. He is highly proactive, always approaching solutions from a business perspective rather than simply executing requirements. Additionally, his commitment is commendable—he is consistently available and dependable, especially when working under critical deadlines.

Very adaptable to process and once defined, the progress naturally matures with this team! I highly recommend them as a partner.

We trust our Tech Mahindra team with our critical business programs and enhancements. Our partnership is paramount to our ability to quickly and effectively launch programs like "Revised Fuel Efficiency Service Campaign".

Mahendher has provided great support for Pricing this year. He is an expert in his field, takes up work & responsibilities as and when required and pushes to get the work done.

I am delighted to provide this CSAT feedback in recognition of the team’s outstanding performance throughout the Pardot Remediation project. The successful completion of this initiative was achieved thanks to the team’s unwavering dedication to quality, professionalism, and collaborative spirit. High Quality Delivery: From project initiation to final delivery, the team demonstrated meticulous attention to detail and a strong commitment to best practices. Every milestone was met with precision, and the final outcome exceeded expectations in terms of both technical execution and user experience. The high standards maintained throughout the project have resulted in a robust and effective Pardot solution. Professionalism and Collaboration: The professionalism displayed by each team member was exemplary. Communication channels remained open and transparent, enabling efficient progress and swift resolution of challenges. The collaborative approach fostered a positive working environment, ensuring all stakeholders were kept informed and engaged at every stage. Customer Satisfaction: As a result of the team’s hard work and commitment, the project was delivered on time and to a very high standard. The quality of the solution and the professionalism demonstrated throughout have greatly contributed to overall customer satisfaction. I would highly recommend this team for future projects and look forward to continued collaboration. Thank you, to the team involved for their exceptional effort and dedication. Their work on the Pardot Remediation project is truly appreciated.

Thorough and efficient.

Our Tech Mahindra team dedicated to our salesforce implementation continues to impress us! In a recent set of projects needed to satisfy requirements for recent legislations in California and New York, the team delivered as promised, despite VERY short lead time, challenging and changing requirements, and a large org to keep running. Internal clients, including the legal team, were very satisfied with the product delivered. In my experience working with teams on salesforce implementations with four different companies, this team is simply the best - the most dedicated, agile, responsive, forward-thinking, thorough, and technically-skilled I have seen. Bravo!