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Agentforce for Telcos
Empowering Telecom CX with Intelligent Automation.
- Industry Competencies
- AutomotiveCommunicationsEnergy and UtilitiesFinancial ServicesHealthcare and Life SciencesHigh TechManufacturingProfessional ServicesTravel, Transportation and Hospitality
- Product Competencies
- Agentforce CommerceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsPlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 1,830
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 5,434
Pre-built AI agents for telecoms to automate customer inquiries, billing issues, and churn management 24×7. Delivers faster resolutions, proactive support, and improved customer experience through Agentforce, Datacloud, next gen AI capabilities.
Competencies show a consultant's experience delivering industry and Salesforce product solutions. See Tiering and Competencies.
| Industry | Competency Level | Eligible Projects | Average CSAT | Certifications |
|---|---|---|---|---|
| Expert | 29 | 5.0 | - | |
| Accredited | 2 | 5.0 | ||
| - | - | |||
| 1 | 5.0 | - | ||
| Accredited | 5 | 5.0 | ||
| Accredited | 14 | 4.5 | ||
| Expert | 2 | 4.4 | ||
| Expert | 6 | 4.7 | - | |
| Expert | 17 | 5.0 | ||
| 14 | 5.0 | - | ||
| Accredited | 4 | 4.9 | - | |
| 1 | - | |||
| 1 | - | - | ||
| Accredited | 2 | 5.0 | - |
Demonstrate Salesforce knowledge and skills. Choose a consultant whose credentials match your project's needs.
Total Certifications0
No detailed certification data available.