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True Contact: Secure Identity Verification for Phone, Chat, and More

Secure Identity Verification for Phone, Chat, and More

Overview

Verify customer identities with 30+ trusted eIDs, like Swedish BankID, iDIN and FTN, across phone, chat, and more—preventing fraud and enabling secure transactions.

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  • 30+ Trusted eIDs: Verify customer identities using over 30 trusted eID schemes, including Swedish BankID, iDIN, FTN, and more—ensuring reliable and secure identity verification.

  • Multi-Channel Support: Seamlessly verify customer identities across multiple channels, including phone, chat, and other digital touchpoints, providing flexibility for all customer interactions.

  • Prevent Identity Fraud: Reduce the risk of identity theft and fraud by verifying customers before transactions, ensuring that only legitimate customers access sensitive information.

  • Regulatory Compliance Made Easy: Comply with GDPR, KYC, and other regulatory requirements by using verified eIDs, keeping your business compliant without extra effort.

  • Quick and Easy Integration: Integrate True Contact into your existing contact center and CRM workflows with minimal setup time, allowing you to start verifying identities quickly.

True Contact: Secure, Multi-Channel Identity Verification True Contact enables businesses to verify customer identities across phone, chat, and more using 30+ trusted eIDs like Swedish BankID, iDIN, and FTN. By leveraging government and bank-issued eIDs, True Contact ensures that customers are who they claim to be, reducing fraud and enabling secure transactions. Key Features: • Trusted eIDs: Access 30+ government and bank-issued eIDs across Europe. • Multi-Channel Verification: Verify identities seamlessly via phone, chat, and more. • Fraud Prevention: Minimize fraud by confirming customer identities before transactions. • Regulatory Compliance: Meet GDPR and KYC standards with trusted verification. • Enhanced Security: Conduct sensitive transactions confidently with verified customers. • Easy Integration: Quick setup and smooth integration into contact center workflows.

Categories

Business Needs
Customer Service
Agent Productivity
Security
Industries
Communications
Financial Services
Government
Personas
Business Operations Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder