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True Contact: Secure Identity Verification for Phone, Chat, and More

By AppVentures

Secure Identity Verification for Phone, Chat, and More

No Ratings
Paid Add-On Required  

Free to Install. Discounts available for nonprofits.

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Industries
Communications
Financial Services
Government
Business Need
Customer Service
Agent Productivity
Security
Requires
Platform Cloud
Compatible With
Sales Cloud
Service Cloud
Financial Services Cloud

Verify customer identities with 30+ trusted eIDs, like Swedish BankID, iDIN and FTN, across phone, chat, and more—preventing fraud and enabling secure transactions.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Platform Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Financial Services Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
True Contact/ver 1.4 1.4.0
Listed On
12/10/2024
Latest Release
12/10/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 8
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/16/2024

Additional Details

True Contact: Secure, Multi-Channel Identity Verification True Contact enables businesses to verify customer identities across phone, chat, and more using 30+ trusted eIDs like Swedish BankID, iDIN, and FTN. By leveraging government and bank-issued eIDs, True Contact ensures that customers are who they claim to be, reducing fraud and enabling secure transactions. Key Features: • Trusted eIDs: Access 30+ government and bank-issued eIDs across Europe. • Multi-Channel Verification: Verify identities seamlessly via phone, chat, and more. • Fraud Prevention: Minimize fraud by confirming customer identities before transactions. • Regulatory Compliance: Meet GDPR and KYC standards with trusted verification. • Enhanced Security: Conduct sensitive transactions confidently with verified customers. • Easy Integration: Quick setup and smooth integration into contact center workflows.

Need help?

AppVentures

Utrecht, the Netherlands

For support, send us an email on support@data-identity.com or contact your Signicat account executive.

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