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True Contact: Secure Identity Verification for Phone, Chat, and More
Secure Identity Verification for Phone, Chat, and More
- Industries
- CommunicationsFinancial ServicesGovernment
- Business Need
- Customer ServiceAgent ProductivitySecurity
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudFinancial Services Cloud
Verify customer identities with 30+ trusted eIDs, like Swedish BankID, iDIN and FTN, across phone, chat, and more—preventing fraud and enabling secure transactions.
Highlights
30+ Trusted eIDs: Verify customer identities using over 30 trusted eID schemes, including Swedish BankID, iDIN, FTN, and more—ensuring reliable and secure identity verification.
Multi-Channel Support: Seamlessly verify customer identities across multiple channels, including phone, chat, and other digital touchpoints, providing flexibility for all customer interactions.
Prevent Identity Fraud: Reduce the risk of identity theft and fraud by verifying customers before transactions, ensuring that only legitimate customers access sensitive information.
Regulatory Compliance Made Easy: Comply with GDPR, KYC, and other regulatory requirements by using verified eIDs, keeping your business compliant without extra effort.
Quick and Easy Integration: Integrate True Contact into your existing contact center and CRM workflows with minimal setup time, allowing you to start verifying identities quickly.
Provider Details

- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
AppVentures is a Salesforce AppExchange publishing house. Starting in 2021 as a subsidiary of Appsolutely, now Valtech, we have quickly grown to a portfolio of apps that we build, sell, distribute, and maintain with and for our partners. As of early 2024, we have become independent. At AppVentures, we strongly believe in the value of partnerships. We give access to the Salesforce ecosystem to non-Salesforce ISVs, we connect and sell through Salesforce Consulting and Salesforce OEM partners, and we create partnerships with our customers to solve their business challenges. We believe in the value of partnerships within our team, with our vendors, and with our customers. We are open and collaborative and believe that we can all win. Our partners and customers are at the heart of everything we do. The future of the Salesforce ecosystem is in collaboration. We are better together.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.
The customer must purchase the appropriate Signicat Services and is advised to purchase implementation services.
Standard
€6,200 EUR/company/year
Free trial available for 30 days