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Email F&D (Forward & Download)

Effortlessly forward and download Salesforce emails, included attachments

Overview

See How Email F&D (Forward & Download) Works

  • Universal Compatibility: Works with any Salesforce object that has related EmailMessage records (Cases, Accounts, etc.).

  • Bulk Email Actions: Select and forward or download multiple emails at once using a user-friendly modal interface.

  • EML & ZIP Support: Download emails as RFC 822 compliant .eml files or as a ZIP archive containing all selected emails and their attachments.

  • Attachment Handling: Automatically includes all original attachments (documents, images, PDFs, etc.) when forwarding or downloading emails.

  • Permission-Based Security: Custom permissions and permission sets ensure only authorized users can access forwarding and downloading features.

  • Modern Lightning UI: Clean, responsive design with SLDS styling, interactive datatable, and intuitive controls.

  • Configurable Recipient: Easily forward emails to any email address, preserving the original format and attachments.

Email F&D (Forward & Download) empowers Salesforce users to seamlessly manage their email communications directly from any object record. With its intuitive Lightning Web Component interface, users can select, forward, and download multiple emails in bulk, preserving the original format as RFC 822 compliant .eml files. The solution ensures that all attachments —documents, images, PDFs, and more, are automatically included, making it easy to share or archive complete email threads with full context.

Categories

Business Needs
Email & Calendar Sync
Mass Emails
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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