AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Digital Engagement Dashboard (Messaging Session & Messaging for in App & Web)

Report on KPI's for Digital Engagement

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Supported Languages
English

Additional Requirements

Turn on Messaging and Omni-channel https://help.salesforce.com/s/articleView?id=service.miaw_setup_stages.htm&type=5 https://trailhead.salesforce.com/content/learn/modules/omni-channel-lex/start-routing-omnichannel