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Brevo for Salesforce - Marketing platform for email, SMS, push and more
Bi-directional synchronization between Brevo and Salesforce
- Business Need
- Marketing AutomationCampaign ManagementMass Emails
- Requires
- Sales Cloud
- Compatible With
- Sales Cloud
The Brevo for Salesforce integration syncs data between Salesforce Sales Cloud and Brevo, enabling campaign creation, marketing automation, and real-time updates. It supports custom field mapping, bidirectional sync, segmentation, and detailed analytics.
Highlights
Onboarding and Authorization: Users can install the Brevo Integration App to sync data, create campaigns, automate marketing, and send transactional emails and SMS messages.
Field Mapping: Users can set up standard and custom field mappings between Salesforce and Brevo, including custom objects and fields.
Data Synchronization: Initial data synchronization can be scheduled, with real-time event synchronization for create, update, and delete actions.
Bidirectional Sync: The integration supports bidirectional synchronization of Leads and Contacts, including activity timelines and conflict resolution settings.
Segmentation: Users can segment Salesforce Contacts and Leads in Brevo based on associated company and opportunity information.
Campaign Events and Statistics: Campaign events are displayed on the Contact timeline in Salesforce, with links to detailed campaign statistics in Brevo.
Global Synchronization Control: Users can enable or disable synchronization globally or per object, with options for real-time or scheduled synchronization.
Dashboard Analytics: A dashboard provides analytics for the synchronization process, including micro stats components.
Event Triggers: Users can trigger predefined events to activate real-time synchronization and automation flows in Brevo.
Provider Details

What sets Brevo apart Ease of use You don’t have to work in IT or even be tech savvy to use our products. We offer a user-friendly interface, detailed reports, and drag & drop editors that everyone can use. - Intuitive product design and navigation - Simple onboarding — Get set up in under 10 minutes - Comprehensive Help Center Great value Our unique and flexible pricing model is designed to allow any type of business to access high-end digital solutions, and to support them as they grow. Pay by usage, not by number of contacts. - Unlimited contacts - Simplify your tech stack - Only pay for what you need Superb customer service Our unparalleled customer care is provided in 6 languages, across web, social and email. Phone support is also available on Business and Enterprise plans. - Humanized support for all plans, including free - English, French, German, Italian, Portuguese and Spanish support available - Dedicated Customer Success Manager for Enterprise users - 1 hour guaranteed response time for Enterprise users
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.
Brevo for Salesforce is available to Brevo customers who are currently on the Professional and Enterprise solution plan.
A 10% annual discount is available for yearly subscriptions. Please reach out to our sales team https://www.brevo.com/solutions/enterprise/
Brevo for Salesforce
$125 USD/company/month