AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Ortoo Orchestrator: Agentic Workflow Orchestration | Any LLM, 100% Native

Control workflow execution, AI usage, and cost in Salesforce. 100% native.

Overview

See How Ortoo Orchestrator: Agentic Workflow Orchestration | Any LLM, 100% Native Works

  • UNLIMITED WORKFLOW ORCHESTRATION Coordinate complex workflows across unlimited specialized agents, without the typical limits of multi-agent approaches.

  • 100% SALESFORCE-NATIVE Runs inside Salesforce and inherits your existing security model, permissions, sharing rules, and governance controls.

  • ANY LLM, YOUR CHOICE Use OpenAI, Anthropic, Google, AWS, Azure, or open-source models. Choose the right model for each workflow and avoid vendor lock-in.

  • CONFIGURATION, NOT CODE Operations teams configure workflows through point-and-click tools. IT governs the building blocks. No Flow sprawl, custom development, or deployment cycles.

  • AI WHERE IT HELPS, CONTROL WHERE IT MATTERS Use AI for interpretation and reasoning. Use deterministic logic for decisions and actions. Improve outcomes while keeping cost and execution predictable.

  • CONNECT SALESFORCE AND EXTERNAL SYSTEMS Coordinate workflows across Salesforce, AppExchange apps, ERP platforms, billing systems, APIs, and the growing MCP ecosystem.

  • AN ALTERNATIVE TO MIDDLEWARE COMPLEXITY Build integrations, workflow automation, and AI orchestration in one Salesforce-native platform, without separate infrastructure or middleware overhead.

  • ENTERPRISE VISIBILITY AND GOVERNANCE Every workflow step is visible, traceable, and auditable. Control where AI is used, who can use it, and how work is executed.

  • WORKS WITH OR WITHOUT AGENTFORCE Use Ortoo Orchestrator as a standalone workflow system, or extend Agentforce with controlled backend orchestration and complex workflow execution.

Salesforce workflows don't need more automation. They need control. Flows, routing rules, queues, integrations, and AI each solve part of the problem. None controls how work is executed across the whole workflow. The result is delays, manual intervention, and inconsistent outcomes. Ortoo Orchestrator coordinates complex operational workflows in Salesforce, from intake to resolution. Route leads, triage cases, process claims, automate email intake, and orchestrate complex multi-step workflows with AI where it adds value and deterministic logic where certainty matters. Every step is visible, traceable, and auditable. Extend Flow, Omnichannel, Agentforce, and external systems without replacing them. Use any LLM with your own API keys, including OpenAI, Anthropic, Google, AWS, and Azure. Data stays in Salesforce. Proven in production. Cars.com reclaimed 33,600 hours per year across 14,000+ cases per month. Assent Compliance processed 120,000+ records in three months across 16 teams. Built with 15 years of experience fixing Salesforce workflows, by the team behind Q-assign, trusted by Salesforce customers worldwide. Priced per work item completed, not per token or AI action.

Categories

Business Needs
Sales
Productivity
Customer Service
Industries
Horizontal Product
Financial Services
Healthcare & Life Sciences
Personas
Architect
Business Operations Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile

More from Ortoo

  • by Ortoo
    No Ratings
    Advanced OmniChannel case routing / assignment. Advanced chat, call, SMS and routing. Enhances Omni-Channel contact center, call center & customer service operations. CTI integration for Amazon Connect, Service Cloud Voice, and more.
  • by Ortoo
    Automated Email Processing, converting sales inquiries into leads & opportunities instantly. Enable timely follow-ups with AI-powered email routing, triage and data extraction (from emails and attachments), allowing sales reps to focus on closing deals.
  • by Ortoo
    Intelligent Routing Engine: Point & click assignment rules; Weighted round robin; Dynamic lead & case management; Load balancing; Lead Assignment, Cases, Opportunities & more. Work Order Distribution; Skill-matching. One of the best AI apps for Salesforce
  • by Ortoo
    Manage complex Salesforce formula fields in an editor with syntax highlighting, collapsible sections, real-time evaluation, and interactive debugging capabilities.