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ada Connect

By ADA Digital Singapore Pte. Ltd.

Unlock Engagement with AI & WhatsApp Integration for Accessibility

No Ratings
Free  

Never requires payment

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Industries
Horizontal Product
Business Need
Lead & Opportunity Management
Sales Productivity
Marketing Automation
Requires
Sales Cloud
Platform Cloud
Compatible With
Sales Cloud

Unlock the power of direct communication with your audience through our cutting-edge Sales Cloud app for WhatsApp messaging. ada Connect seamlessly integrates with your marketing strategy, enabling you to engage customers on their preferred platform.

  • Empowers chatbots to engage deeply and resolve queries swiftly with human-like responses.

  • Enhance CX with ADA’s WhatsApp Business Platform for better engagement and higher returns.

  • Unlock WhatsApp Conversational Commerce for seamless engagement, browsing, and payment.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Platform Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
ada_sf/ver 0.5.0 0.5.0
Listed On
07/17/2025
Latest Release
07/17/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 5
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/06/2025

Additional Details

Empower your business with our ADA Customer Engagement Solutions, integrating cutting-edge technologies to enhance accessibility and drive meaningful interactions. Elevate customer experiences by delivering seamless interactions and fostering deeper engagement. Boost conversion rates with conversational AI and personalized messaging, guiding customers through the sales funnel with precision. Ensure compliance with built-in accessibility features, staying ahead of ADA regulations and demonstrating commitment to inclusivity. Scale customer support with automated WhatsApp flows, providing instant assistance and resolving queries efficiently. Our solution integrates conversational AI to deliver real-time responses and personalized recommendations. Seamlessly connect with CRM systems and marketing platforms through Conversion API integration, leveraging customer data to optimize engagement strategies. Enable frictionless communication with CTWA functionality, allowing customers to initiate conversations directly from your website or app. Automate routine tasks and workflows with WhatsApp Flows Automation, such as appointment scheduling, order tracking, and customer feedback collection.

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ADA Digital Singapore Pte. Ltd.

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