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JourneyVoice - AI Voice and MCT - Email Translator for Marketing Cloud

By Genetrix Consulting LLC

Personalized AI voice calls and multilingual emails

No Ratings
Starting at $500   USD/company/month

Discounts available for nonprofits

Industries
Healthcare & Life Sciences
Media & Entertainment
Retail
Business Need
Productivity
Customer Service
Marketing
Requires
Marketing Cloud Engagement
Compatible With
Marketing Cloud Engagement

Marketing Cloud native tools from Genetrix: JourneyVoice — AI voice calls in Journey Builder, alongside email and SMS. Marketing Cloud Email Translator (MCT) - engage tool in Content Builder, auto translate at send. No middleware. No per-send API costs.

  • JourneyVoice - AI Voice channel

  • MCT - Marketing Cloud Email Translator

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise

App Details

Listed On
03/16/2026
Supported Features
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Sales Programs
Languages
Arabic
Dutch
English
French
German
Italian
Japanese
Portuguese
Simplified Chinese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/25/2025

Additional Details

Reach Every Customer, Folks who can't read English and folks who can't read at all. Emails go unread. SMS gets lost. Many readers may not know English at all. Genetrix brings two native enhancements to Salesforce Marketing Cloud: 1. JourneyVoice adds voice to your journeys So you can reach people for whom reading is a friction. 2. MCT (Marketing Cloud Email Translator) Automate multilingual translation, natively in Content Builder. No Middleware. No Workarounds. Built for SFMC Admins. JourneyVoice: Drag the activity onto your canvas, map your Data Extensions, and launch. DNC-compliant. Usecases: -Abandoned Cart Rescue: Timely, branded voice reminders for high-value customers. -Renewals & Alerts: Automated voice nudges with higher answer rates than SMS. MCT: Drop the MCT block in, point it at your English content, and pick your languages. MCT translates once, saves each language as a reusable, editable block, and serves the right one per subscriber at send. Usecases: -Global Campaigns: One email, every market, no separate send per language. Lifecycle in-Language: Welcome, renewal, and win-back emails in each recipient's language. Enterprise-Grade: GDPR & CCPA Compliant.

Need help?

Genetrix Consulting LLC

Support Phone+1 (209) 232-7507
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