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Field Service Agentforce
Your own AI assistant for perfect customer service
- Business Need
- Customer ServiceField Service
- Requires
- Agentforce
Use the full power of Agentforce for your field service organisation. Digital assistant powered by a modern AI can support your employees in delivering best of bread service experience to your customers.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Agentforce
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Service1 Agents Extension/January25 (25.01.2) 1.1.0
- Listed On
- 02/03/2025
- Latest Release
- 02/03/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpAgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsAgentforceManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Use the full power of Agentforce – directly integrated into your Field Service. The virtuell assistant revolutionizes your service processes, optimizes resource utilization, and helps you overcome the shortage of skilled workers. By automating routine tasks, simplifying complex decisions, and delivering real-time insights, Agentforce not only increases efficiency but also empowers your team to focus on what truly matters: delivering exceptional customer experiences. SERVICE 1 Agents, powered by Salesforce Agentforce, act as virtual assistants, providing instant support and guidance to your end customers. Whether it's answering common questions, resolving issues faster, or delivering personalized recommendations, virtual agents ensure your customers receive quick, reliable, and tailored support around the clock. With SERVICE 1 and Agentforce, you combine maximum efficiency, seamless collaboration, and future-proof technologies to tackle any challenge in the modern service landscape while consistently exceeding your customers’ expectations.
Need help?
SERVICE 1 GmbH
An der Talle 89, 33102 Paderborn, Germany
SERVICE 1 is here to support you with expert guidance during the setup and implementation process. Our team ensures a smooth deployment, so you can quickly start benefiting from optimized service operations.