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Field Service Agentforce

Your own AI assistant for perfect customer service

SERVICE 1 GmbH

Headquarters
An der Talle 89, 33102 Paderborn, Germany
Employees
85

SERVICE 1 (formerly GMS Development) is a modern leader in Field Service Management, empowering businesses worldwide with over 30 years of expertise. Trusted by global market leaders like Coca-Cola, Thermo Fisher, Stiebel Eltron, and Miele, our solutions are used by more than 30,000+ users in 60+ countries. We deliver excellence in service operations, enabling organizations to thrive in an ever-evolving landscape. Built entirely on the Salesforce platform, our cutting-edge software is a fully integrated Field Service Management solution designed to elevate customer experiences. As a trusted Salesforce partner for over 20 years, SERVICE 1 leverages the latest innovations from the Salesforce ecosystem to deliver customizable, AI-powered solutions with unique features, ensuring seamless implementation and consistent success for even the most complex projects – on time and within budget. Driven by innovation, SERVICE 1 continuously enhances the technological foundation of service processes, creating sustainable improvements in efficiency and customer satisfaction.

Additional Help

SERVICE 1 is here to support you with expert guidance during the setup and implementation process. Our team ensures a smooth deployment, so you can quickly start benefiting from optimized service operations.