Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Cogny's Venue Operation: Incident Management
Unlocking Venue Safety: Efficiency and Data-Driven Incident Management
- Industries
- Media & Entertainment
- Business Need
- Document GenerationEvent ManagementDashboards & Reports
- Requires
- Service Cloud
- Compatible With
- Sales CloudMarketing Cloud EngagementTableau
Cogny's module that enables incident logging and the automatic generation of PDF reports for various types of incidents, including medical, crowd control, maintenance, cleaning, and security incidents.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudMarketing Cloud EngagementTableau
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Version
- IncidentCore/ver 0.6 0.6.0
- Listed On
- 04/03/2024
- Latest Release
- 04/03/2024
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyPerson AccountsManaged PackageLightning App BuilderSalesforce Mobile
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 3Custom Tabs: 0Custom Apps: 1
- Lightning Components
- Global: 4App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Log venue incidents, such as medical, crowd control, maintenance, cleaning, and security, with a few clicks with Cogny's incident management module. Incidents are linked to events and response times are timestamped. Once the event is over, generate a PDF summary of all event's incidents. Utilize incident management solution to record security incidents, improve response times, employ analytics for crafting preventive strategies, establish accountability, engage in enhancing venue security, and generate comprehensive report and dashboards.
Need help?
Cogny
Orlando, Florida, EUA