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Omni's AI ChatGPT Chatbots | Integrates with Salesforce | AI Automation

Omni Chatbots: The power of Salesforce + ChatGPT + AI, FOCUSED on your data

Salesforce Consultants
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Description

As industry leaders, we offer your organization the pinnacle of chatbot technology in a seamless turnkey solution. Our ChatGPT Chatbots seamlessly integrate with your Salesforce org, website, knowledgebase, and beyond. These advanced bots employ natural language processing to access Salesforce data, manage records, initiate workflows, and collaborate with over 2,000 distinct platforms. This ensures streamlined cross-departmental and cross-platform automations. Seeking an Enterprise Solution? Look no further. Our chatbots are designed for enterprise-grade platforms, remaining versatile across Salesforce Cloud Storage, Google Storage, AWS, ChatGPT, IBM WCS, MS LUIS, and Google NL. They boast front-end integration capabilities, including Lightning Components, websites, and custom apps. Engage through diverse chat channels: SFDC Lightning, Web, SMS, Facebook Messenger, WhatsApp, Instagram, Email, and more.

Highlights

CHAT CONVERSATIONS - CREATE & UPDATE RECORDS Create/update records in Salesforce & more than 2,000 other platforms. It's an AI ActionBot! Our chatbots can take ACTION based on conversation between the bot and your prospects, customers, or employees.

CHATGPT NATURAL LANGUAGE PROCESSING (NLP) Leverage ChatGPT's Natural Language Processing model, built into your chatbot. No more pre-written scripts to a dead end "conversation". NLP holds a conversation and figures out how to best answer / assist you.

CHATBOT CHANNELS - WEBSITE | LIGHTING APP Embed your chatbot into a variety of channels including; Salesforce Lightning App, website chat, text message, Facebook Messenger, Instagram, WhatsApp, Voice, Email, and more!

CHATBOT QUICK ACTION BUTTONS You can add custom 'Quick Action' buttons to your chat interface. Use Quick Access buttons to assist with the most common end user needs.

COMPANY BRANDING Customize colors and fonts of the UI and the Chat. Use your own mascot character. Use a custom profile icon for the bot and the user in a conversation.

GUIDED AI CONVERSATIONS Antiquated bots will ask a prewritten question with A/B answer buttons. Tell our bot your goal and they will use logic in a free flowing conversation to get the information required for your end goal.

TECHNOLOGY AGNOSTIC From the beginning we recognized that every company will have different tech stacks. We are built to be flexible and form to your tech stack.

SECURITY | PRIVACY | PERMISSIONS | COMPLIANCE You have complete control. Our Chatbots adopt your platforms security and permissions. Your chatbot might only need read/write access to 10 fields in your org. Settings are inherited from your platform.

SOLUTION LEVELS We offer out-of-the-box solutions that only require minor configurations. We offer custom solutions tailored for your data, organization, and needs. We offer Enterprise packages for the most robust business requirements.

Provider Details

Omni Consultants
Lancaster, PA, USA.

Over the past 20 years, we have helped companies doing business in over 20 countries. I guess one could say we now have 20/20 vision. We apply the valuable lessons we have learned to your Salesforce org. We help you avoid common pain points and teach you how to get massive leverage from your Salesforce org using tips and tricks we have seen work with other clients. We can turn an expensive address book into a valuable CRM tool that propels your company. We specialize in building custom tools to meet your company's specific needs. We get endless satisfaction implementing small and simple custom builds that can literally change the trajectory of your business KPI's. We know this sounds like marketing hype. We promise we will show you in one free consultation, how we can do this for your Salesforce org. We offer wall-to-wall services covering all your CRM needs. We offer everything from Remote admin, support, configuration, custom builds, platform integrations, product implementations, and much more. We are often able to make our work pay for itself. We are confident you will find us affordable. We are eager to deliver the best consultation experience you have ever had!

Languages

Supported Languages

English

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