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Integrate WhatsApp Messenger With Salesforce
Elevate Customer Engagement with Seamless WhatsApp-Salesforce Integration
- Business Need
- SalesCustomer Service
- Requires
- Service CloudPlatform Cloud
- Compatible With
- Sales CloudService CloudPlatform Cloud
Enhance Customer Engagement and boost productivity with the WhatsApp-Salesforce Integration. Easily create cases from WhatsApp messages and synchronize message templates. Empower Service Agents with a lightning app and seamless chat capabilities.
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Showing 3 of 3 Reviews
not working
not able to create template, its failing in first step
Works as advertised
I was able to use this to both send a templated message to a customer.... and receive a WhatsApp message that auto created a Case record.
Poor
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