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Centro: Agentforce for Microsoft Teams

By Centro LLC

The power and magic of Agentforce directly within Microsoft Teams.

Paid Add-On Required  

Free to Install. Discounts available for nonprofits.

Agentforce ContentsAgentforce Contents
Actions: 6
Subagents: 1
Industries
Financial Services
Healthcare & Life Sciences
High Tech
Business Need
Sales Productivity
Case Management
Chat & Web Conferencing
Requires
Agentforce
AppExchange Partner Products
Compatible With
Sales Cloud
Service Cloud

Centro’s Agentforce for Microsoft Teams brings Agents into Microsoft Teams, reducing app switching and enabling faster sales cycles and quicker ticket resolution—all in one place.

Highlights

Prompt Users (no more prompting the AI) to Proactively Interact with Agent Action Prompts

Users may interact with Agents in 1:1 Chats

Instantly Share Salesforce Updates with Teams Conversations

Accelerate Deal Closures and Shorten Sales Cycles

Resolve Internal Support Cases Faster with Agentforce in Teams

Strengthen Customer Engagement via Shared Channels

Secure, Compliant, and Native Salesforce Integration

Collaborate on Salesforce Records Without Leaving Microsoft Teams

Create @mentionable Agents in Microsoft Teams

Provider Details

Centro LLC
Boulder, CO, USA

Centro was founded on the idea that workplace chat like Slack and Microsoft Teams is where knowledge is shared, decisions are made, and celebrations are had. Salesforce is the hub of that data, and Centro brings the power of CRM to where the future of work happens. Centro integrates Slack, Teams, Salesforce, and now Agentforce in delightful ways.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.

Agentforce for Microsoft Teams requires the Centro for Salesforce Core package and the Centro for Microsoft Teams App. Once this add-on is purchased, the feature set will be activated. This app does not include Agents, but rather surfaces them in Teams.

The Agentforce for Microsoft Teams is a tiered platform fee that is based on the number of Microsoft Teams users, plus a per-Agent fee. Contact sales for more details: sales@centro.rocks

Agentforce for Microsoft Teams - Platform Fee Per Agent

$1,500 USD/company/month

Free trial available for 15 days

Lowest Starting Price

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Centro: Slack + Microsoft Teams + Salesforce Integration
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