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Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Ask Apsona

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Overview

Instant answers from Apsona documentation, right inside Salesforce. Get AI-powered help for merges, filters, exports & more.Use plain English like “how do I export templates” or “how do I merge docs” and get step-by-step answers

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  • SMART TABULAR OUTPUT Generate structured tables when comparisons or multi-point answers are needed. Tabular responses simplify complex information and enable better decision-making.

  • SECURITY AND COMPLIANCE Keep all data within Salesforce or encrypted channels. Every interaction is logged, and administrators define source access to ensure compliance and governance.

  • NATIVE SALESFORCE INTEGRATION Run as an Agentforce Service Agent fully embedded in Lightning and Service Console. Teams work seamlessly inside Salesforce with no external tools required.

  • IMAGE RESPONSES Show relevant images in answers to improve clarity and understanding. Visual outputs help explain concepts, troubleshoot issues, and make documentation easier to follow.

  • SECURE DOCUMENT LINKS Provide direct, secure links to trusted documentation and reference files. Users can access supporting details instantly without leaving Salesforce, saving time and effort.

Instant answers from Apsona documentation, right inside Salesforce. Ask Apsona is a documentation assistant that helps you find the right answers without switching tabs or reading through long help articles. Just type your question, and get a clear, relevant response in seconds. What it does: 1. Answers questions across all Apsona products 2. Surfaces step-by-step guidance when needed 3. Links directly to the most relevant docs 4. Works with both standard and custom setups Why teams use it: 1. New users ramp up faster 2. Power users save time on repetitive tasks 3. Admins spend less time answering the same questions 4. Ask Apsona is built for speed, clarity, and everyday use. No training required. Just ask.

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This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package