Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

Folders – Smart, Simple, Efficient & Intuitive File Management on Records

Organize your record files into folders

Overview

Folders is a free app that brings PC-like folder-based file management to every record. Works with all standard and custom objects. Create folders, add and move files with an intuitive UI. Plus, operate Google Drive directly from records as an add-on!

See How Folders – Smart, Simple, Efficient & Intuitive File Management on Records Works

Create and organize folders for each Salesforce record → Centrally manage Salesforce files by customer or deal.
Unlimited folder hierarchy for detailed classification → An intuitive structure that makes file organization easy for everyone.
Share folders with external users (Experience Cloud) → Share files with external parties with just one click.
Simply add the component — easy setup, ready to use instantly → No complex configuration or coding required.
Google Drive integration for direct file operations → Use Google Drive seamlessly from within Salesforce.

Folder-based file management per record — something not possible out of the box — is now available simply by adding a component. No configuration required. A new feature has been added to share folders and files with Experience Cloud users. This makes sharing files with your customers faster and easier than ever.