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GOAT Email AI: Salesforce Native Email Intelligence for Agentforce

Automation, control and AI workflows powered by real Salesforce email data

No Ratings
Paid Add-On Required  

Free to Install. Discounts available for nonprofits.

Industries
Financial Services
Healthcare & Life Sciences
High Tech
Business Need
Productivity
Sales Productivity
Agent Productivity
Requires
Agentforce
Compatible With
Sales Cloud
Service Cloud
Revenue Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
AppExchange Partner Products
To use this solution, you need this AppExchange partner product.
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Revenue Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires GOAT Email packages installed in the org. Requires Agentforce enabled in Salesforce.

App Details

Version
Goat Email Agentforce/Agentforce 0.5 0.5.0
Listed On
05/08/2026
Latest Release
05/08/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.5.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/18/2026

Additional Details

Most Salesforce teams struggle to automate or analyze email communication because the data is unstructured. GOAT Email AI solves this by working entirely within native Salesforce email records, no syncing or external systems involved. With Agentforce-powered intelligence, it helps your team generate accurate replies, maintain a consistent tone and automate email workflows, responses, follow-ups and outreach using real conversation history and Sales. Built 100% natively on Salesforce. Without middleware or APIs. AI modules are included with GOAT Email Professional and Enterprise plans. Built on GOAT Email (4.98 stars on AppExchange), trusted by Enterprises. AI Email Drafting Generate context-aware replies using conversation history and Salesforce data. Tone Consistency Detect tone differences across departments and receive AI suggestions. Email Summaries Summarize long email threads into key decisions and action points. Real-Time Suggestions Get tone and writing recommendations before sending. Custom Agentforce Actions Build custom AI actions for routing, compliance, escalation, and workflow automation. Secure and Salesforce-Native All processing runs inside Salesforce.

Need help?

GOAT Email

Niš, Serbia

Need help? Contact our support team at support@goatemail.com for assistance with setup, troubleshooting, or custom workflows. GOAT Email AI includes dedicated support for Agentforce integrations and enterprise environments.

Support Phone+381 64 10 86 705