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GOAT Email AI: Salesforce Native Email Intelligence for Agentforce
Automation, control and AI workflows powered by real Salesforce email data
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- ProductivitySales ProductivityAgent Productivity
- Requires
- Agentforce
- AppExchange Partner Products
- Compatible With
- Sales CloudService CloudRevenue Cloud
Email intelligence for Salesforce teams who need ownership, control and automation. Fully built on native email message records, enabling reliable AI and Agentforce actions.
Highlights
AI Email Drafting Context-aware replies generated from conversation history and Salesforce record data.
Tone Consistency Enforce team-defined communication templates. AI suggests improvements based on your company rules, tone guidelines and brand standards.
Real-Time Tone Suggestions Adjust tone before sending to keep communication consistent within teams and departments.
Introduction Email Suggestions Generate personalized outreach using Salesforce data.
Custom Agentforce Actions Build AI actions for your exact workflow.
100% Salesforce-Native All processing happens inside Salesforce with no external APIs.
Included with Professional & Enterprise AI modules included with GOAT Email Professional and Enterprise plans
Provider Details
GOAT Email
Niš, Serbia
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2017
Website
Phone
+381-64-10-86-705GOAT Email is a Salesforce-native email governance platform that helps teams manage customer communication directly inside Salesforce. Built for service, sales, and operations teams, GOAT Email turns email from an isolated inbox activity into a connected, measurable business process. Teams can manage shared and individual email conversations, maintain complete customer context, automate routing and follow-up, apply governance controls, and use AI to draft, summarize, and act on communication without moving data outside Salesforce. GOAT Email is designed for organizations that need stronger visibility, ownership, compliance, and operational control over customer email. By keeping communication, records, workflows, and reporting in one place, teams can respond faster, collaborate more effectively, and create a reliable audit trail for every customer conversation.
Pricing Details
Paid Add-On Required
You must pay for a product or service that is external to Salesforce for this solution to work. Discounts available for nonprofits.
Requires GOAT Email package installed. AI features are included with GOAT Email Professional and Enterprise plans.
Requires GOAT Email package installed.
Included with GOAT Email Professional & Enterprise
$29.99 USD/user/month
Free trial available for 14 days