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GOAT Email AI: Salesforce Native Email Intelligence for Agentforce

Automation, control and AI workflows powered by real Salesforce email data

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
1
Custom Tabs
1
Custom Apps
0

Lightning Components

Global
2
App Builder
0
Community Builder
0

Required Listings

Email, Email-to-Case & EAC, Shared Inbox, Outlook/Gmail Email Sync |Record Inbox

GOAT Email

⭐ 4.99 Rating - A Top-Rated Email App for Salesforce. Turn every customer email into complete, owned and actionable history on the right record. ✅ EAC & Email-to-Case Alternative ✅ Shared Inbox ✅ Email Visibility On Records ✅ Email Tracking & Management

Customer Service

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Revenue Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Supported Languages
English

Additional Requirements

Requires GOAT Email packages installed in the org. Requires Agentforce enabled in Salesforce.