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InSkill for Salesforce
AI Copilot Platform for Manufacturers and Field Service
- Industries
- Agriculture & MiningEnergyManufacturing
- Business Need
- ProductivityCustomer ServiceAnalytics
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
InSkill for Salesforce is a generative AI Copilot platform that makers of complex machines and devices use to create product-based Copilots. InSkill Copilots integrate with Service Cloud, improving field service, support, and customer self-service.


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Highlights
Generative AI based copilots for industrial machines and processes; Integration with Service Cloud to improve field service, support, and customer self service.
InSkill Copilots deliver AI Answers and streamlines AI Troubleshooting resulting in 50% Reduction in Time to Productivity
"Since we’ve enabled our customers with InSkill Copilots for our products, we’ve seen a 60% reduction of inbound calls for customer support” – Mike Otten, Xylem
InSkill AI Copilots delivers AI Answers and streamlines AI Troubleshooting and is used by over 500 field Service engineers: Impact is a 60% reduction in support escalations - Instron
Provider Details

The InSkill platform is designed to capture & distribute workforce knowledge and make the creation & delivery of powerful generative AI-powered Copilots fast & simple for both factories and machine builders. Factories leverage InSkill to create Copilots which enable workers, decrease downtime, and improve operational efficiency. Machine builders use InSkill to create new products (Copilots) with little to no effort, build new revenue streams, and better enable customers and their own field service workers with AI-powered Copilots. InSkill for Salesforce is a generative-AI Copilot platform solution that enables customers to create industrial Copilots at scale for products, processes, and services, and connect them with Salesforce Service Cloud. Copilots deployed with InSkill enable workers to quickly access a universe of device-specific information and data from anywhere in the world so that they can make better decisions - faster.
Pricing Details
InSkill Platform Required.
Salesforce Users
$180 USD/user/year
Free trial available for 15 days