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Movius MultiLine

Secure business calls & Msgs in Salesforce with auto-logging & compliance.

Overview

Movius MultiLine embeds a secure, compliant business phone line directly into Salesforce, empowering business teams to call, text, and engage customers faster while automatically logging activity and meeting regulatory requirements.

See How Movius MultiLine Works

Single Business Number – Use a secure, dedicated business number for calls and texts while keeping personal numbers private.
Automatic Activity Logging – Automatically captures calls and messages as Salesforce activities, eliminating manual data entry.
SMS & MMS Messaging Sync – Seamlessly sync all text messages sent from your Movius number to contacts within Salesforce, enabling users to view and manage business conversations directly in Salesforce.
Integrated Salesforce App – Make and receive MultiLine calls and messages directly within the Salesforce interface.
Compliance & Security – Supports policy-based message capture and retention, opt-in/opt-out, disclaimers, and call recording to meet regulatory requirements.
Call Notes & Record Association – Add notes and associate communications with opportunities, cases, or custom objects.
Improved Productivity – Reduces app switching by centralizing customer communications inside Salesforce.
Analytics & Reporting Support – Enables visibility into communication activity using Salesforce reports and dashboards.

Movius MultiLine delivers a secure, AI-powered communication platform directly within Salesforce, designed to maximize employee productivity and data intelligence. By providing a dedicated business mobile identity, it allows teams to manage business calls and messages seamlessly without compromising personal privacy. This integration eliminates the friction of app-switching and manual entry, allowing AI-driven workflows to turn every conversation into actionable business data. Calls and SMS are automatically captured and synced, helping Enterprises with customer engagement. With click-to-dial and click-to-text functionality, employees work faster, while AI-enabled logging removes administrative burdens and ensures a comprehensive, audit-ready record of all business communications. Compatible with Sales and Service Clouds, MultiLine centralizes workflows to provide real-time visibility into client interactions, empowering employees to associate conversations with opportunities, all while enforcing enterprise-grade compliance. From automated message opt-in to secure recording, MultiLine ensures that high-speed, AI-enhanced productivity always meets the strictest regulatory standards.