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SAP Integration for Agentforce by Vigience Overcast

Integrate any SAP process and data into Agentforce

Overview

SAP Integration for Agentforce by Vigience Overcast helps in connecting SAP ECC, SAP S/4HANA, SAP Business One and any other systems into Agentforce. Vigience Overcast offers 150+ out-of-the-box actions and tools to customize your business processes.

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  • CONNECT AGENTFORCE TO SAP IN MINUTES Provide your Salesforce Agentforce users and your customers connected and complete user experiences by connecting Salesforce seamlessly to your SAP and other on-premise systems in minutes.

  • ALL SAP DATA & PROCESSES IN AGENTFORCE Create orders based on SAP pricing, configuration and product availability, e-mail complex customer-specific quotations, check product availability or simply view SAP data directly in Agentforce.

  • CUSTOMIZE YOUR AGENTFORCE INTEGRATIONS Pre-integrated and configurable Vigience Overcast Agentforce Actions provide typical SAP integration scenarios out-of-the-box. Select from our library of Actions or easily create your own with our declarative tools.

The SAP Integration for Agentforce by Vigience Overcast solution allows organizations to integrate their Agents with on systems like: - SAP ECC - SAP S/4HANA On Premise - SAP S/4HANA Private Cloud - SAP S/4HANA Public Cloud - SAP Business One - Databases - Web services This allows Agentforce-users to get a true customer 360 view on all account data. Vigience Overcast has more than 150 out-of-the-box Actions that support processes like: - Customer 360, including SAP Sales Order, invoice and delivery history, credit status, actual vs. forecast and more. - Sales Order Management, including creation of orders in SAP. - SAP-Integrated CPQ - SAP-Integrated Field Service Via the Vigience Overcast tooling, customers can implement their own integrations as well. All integrations and Actions can run via MuleSoft.

Categories

Business Needs
Quotes & Orders
Sales Productivity
Integration
Industries
Automotive
High Tech
Manufacturing
Personas
Business User
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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