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Messaging Made Easy | Salesforce SMS, WhatsApp & Viber
Automate two-way messaging from Salesforce with a simple flat per org fee
- Industries
- Horizontal ProductFinancial ServicesHealthcare & Life Sciences
- Business Need
- Customer ServiceMarketingFinance
- Requires
- None
- Compatible With
- Sales CloudService CloudPlatform Cloud
Send and receive SMS, WhatsApp and Viber without leaving Salesforce. ⚙️ Automate reminders, verification codes, alerts and bulk campaigns 💬 Keep conversation history on the CRM record 🚀 Unlimited users and messages with a single flat monthly fee


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Highlights
RELIABLE VIBER, WHATSAPP, AND SMS MESSAGING AT SCALE With a network of 800+ operators in over 190 countries and an industry leading 98% delivery rate, you can sleep easy knowing your message will get there—no matter the volume.
ADVANCED FRAUD DETECTION & PREVENTION Advanced AIT (artificially inflated traffic) detection monitors your traffic to detect fraudulent behaviour and notifies you immediately so you can take action.
INSTANTLY SEND MESSAGES FROM ANY RECORD Simply add pre-built Lightning components to a standard or custom object layout to enable users to send SMS, Viber, and WhatsApp messages from any record.
AUTOMATE MESSAGING USING FLOW Integrate bulk and single text messages into your existing workflows using our Flow Invocable Actions
SUPPORTS SPECIAL CHARACTERS Communicate seamlessly in any language. Messente automatically converts non-GSM characters into GSM-friendly characters where possible to save on messaging costs. Some languages encoded with USC-2.
REDUCE MISSED APPOINTMENTS WITH AUTOMATED REMINDERS Reduce missed appointments and no shows with automated reminders
SEND SMART PERSONALIZED DRIP CAMPAIGNS Use your CRM data to send smart, personalized messages and drip campaigns
SCALE INFINITELY WITH A SIMPLE MONTHLY FEE PER ORG Our simple single per org fee means you can have as many users and send as many messages as you want, and only the message cost increases.
Groundwork Apps Ltd's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details

Groundwork Apps design and build Salesforce applications to help make Salesforce simple. Our founders have been working with Salesforce for over 15 years across a varieties of roles and industries and know how hard it can be for organisations to succeed at the pace they need. The founding philosophy behind Groundwork Apps is to provide a suite of apps that lay the groundwork for you to succeed.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
See https://messente.com/pricing for message pricing
Org Wide - USD
$250 USD/company/month
Free trial available for 30 days
Org Wide - GBP
£200 GBP/company/month
Free trial available for 30 days
Org Wide - EUR
€240 EUR/company/month
Free trial available for 30 days