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Messaging Made Easy | Salesforce SMS, WhatsApp & Viber

By Groundwork Apps Ltd

Automate two-way messaging from Salesforce with a simple flat per org fee

$250   USD/company/month

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Financial Services
Healthcare & Life Sciences
Business Need
Customer Service
Marketing
Finance
Requires
None
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Send and receive SMS, WhatsApp and Viber without leaving Salesforce. ⚙️ Automate reminders, verification codes, alerts and bulk campaigns 💬 Keep conversation history on the CRM record 🚀 Unlimited users and messages with a single flat monthly fee

  • Send an SMS in 5 easy steps

  • Sending a Viber message from Salesforce is quick and easy

  • Sending an SMS is quick and easy

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
Messaging Made Easy/August 26 - 1.20.0 1.20.0
Listed On
08/24/2023
Latest Release
08/12/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 10
Custom Tabs: 5
Custom Apps: 1
Lightning Components
Global: 9
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.1
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
08/17/2023

Additional Details

Unlock the true potential of your customer communication with Messente for Salesforce. Our integration bridges the powerful capabilities of Messente's global messaging platform with Salesforce's robust CRM functionalities, paving the way for seamless, personalized, and effective communications. Send SMS, Viber, and WhatsApp messages quickly and easily, through our native components, Salesforce Flow, or Apex, to integrate seamlessly with your business processes. Our powerful messaging app makes it easy to send SMS, Viber, and WhatsApp messages individually or in bulk to your Contacts, Leads, Person Accounts, and any custom object.

Need help?

Groundwork Apps Ltd

Harrogate, UK

See https://www.groundworkapps.com/support for setup guides and articles

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