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Image Sorter for Salesforce

Automatically remove unwanted & duplicate attachments from Email-to-Case.

Overview

Email-to-Case creates clutter with duplicate and irrelevant attachment files. Image Sorter detects duplicates and lets agents remove unwanted files from the Case.

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  • REDUCE CASE HANDLING TIME, RESTORE SANITY Image Sorter clears out duplicate and irrelevant email signature images from Salesforce Cases. Agents work with clean file lists, stay focused on customers, and avoid the frustration of endless clutter.

  • COMPLIANCE ✅ Integrates out of the box with Email-to-Case. ✅ 100% Salesforce native. ✅ Fully GDPR compliant and audit safe.

  • 10 MINUTE SETUP 1. Install the app 2. Assign the permission set 3. Add the component to the page

  • EMAIL SIGNATURE REMOVAL Automatically delete unnecessary files like company logos and social media icons from email signatures.

  • SALESFORCE ATTACHMENT CLEANUP Automated Salesforce case file cleanup. If you had too many files on your Salesforce cases, they're now cleaned up of all those duplicate image attachments. This leads to Salesforce file storage reduction..

  • SALESFORCE CASE FEED CLEANUP Eliminate email signature clutter in Service Cloud.

  • ALTERNATIVE TO MANUAL FILE DELETION Our email signature cleanup tool for Salesforce does it automatically.

  • LARGE FILE PREVIEW Always have a large preview of your image and pdf case attachments.

  • SHOW ONLY UNIQUE FILES From your Files list, show only one copy per unique file. Hide duplicate attachments.

Image Sorter for Salesforce streamlines Email to Case (E2C) management in Salesforce Service Cloud by automatically removing (i.e. deleting) unwanted & duplicate images (such as redundant email signature images like logos, social media icons, banners, etc.) from email attachments. Service agents save time by no longer sorting through multiple versions of the same files, allowing them to quickly locate essential attachments. TECHNICAL HIGHLIGHTS * Native Email2Case integration * Instant duplicate detection & removal * Organization-wide image blocklist * Keeps an audit trail * Standard Salesforce recycle bin for easy restore * Lightning Experience interface * Reduces file storage usage 100% native: The app processes files entirely within your Salesforce org, maintaining security while helping agents work more efficiently. Deleted images can be easily restored through Salesforce's standard recycle bin. This app works great in addition to the "Eliminate Duplicate Email Attachments" setting on the Email-to-Case page in Setup.

Categories

Business Needs
Agent Productivity
Case Management
Data Management
Personas
Business User
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Managed Package
Lightning App Builder

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