Nivasoft India Pvt Ltd

Balaji and Aditya have been incredibly supportive and instrumental throughout the entire Salesforce implementation journey.

It has been a good experience so far with NivaSoft. Initially, there were a few communication challenges, where we were not informed about the meeting schedules and last-minute changes. But in the later stage got excellent support from Aditya Koranne who was the POC and gave excellent service. Much appreciated.

Our engagement with Nivasoft has been excellent. The team is full of professionals that understood our needs and knew what to deliver. Great understanding of good practices in Salesforce that helped us implement an efficient solution.

We, the Estates61, engaged the consulting partner, Salesforce, to address the challenge of optimizing our sales processes and enhancing customer engagement through Salesforce. What truly impressed us about this partner was their meticulous approach tailored to our industry nuances. They demonstrated an in-depth understanding of our business needs, leveraging their expertise to craft a customized solution. Throughout our journey, Nivasoft showcased their proficiency in Salesforce Sales Cloud and Service Cloud. They seamlessly integrated these solutions, empowering our teams to collaborate more effectively and deliver exceptional customer experiences. Their expertise extended beyond technical implementation, they provided valuable insights and best practices to maximize the platform's potential. Since partnering with them, we've experienced tangible benefits, including improved sales efficiency, enhanced customer satisfaction, and increased revenue generation. Their dedication, expertise, and personalized approach have been instrumental in driving our success.

The approach from the implementation partner was really professional, they had understood all the specific requirement according to the needs of our process and assisted to create a great worksflow to manage our processes and data.