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Sprout Social: Agent assistant for Service Cloud, Social Customer Care

Unlock a holistic customer view with Sprout Social for Agentforce

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
1
Custom Tabs
0
Custom Apps
0

Required Listings

Sprout Social: Social Customer Care and Social Media Management Marketing

Sprout Social

Deliver world-class social customer care with Sprout Social and Salesforce Service Cloud. Our customers drive revenue, grow and retain a loyal customer base, and strengthen brand equity by enriching their CRM with social data.

Customer ServiceMarketingSocial Channels

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Service Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Supported Languages
English

Additional Requirements

Requires purchase and installation of Sprout Social's base package. https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000GuSYfUAN