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Mitto SMS for Salesforce
Extend your customer reach with the addition of Mitto SMS.
- Industries
- CommunicationsRetailTravel, Transportation, & Hospitality
- Business Need
- MarketingCampaign ManagementMarketing Automation
- Requires
- Marketing Cloud Engagement
Mitto is integrated through an independent app – custom SMS activity for sending and receiving SMS messages, that can be added to the Journey Builder flow.
Highlights
Sending and Receiving SMS activity
Storing Delivery Reports in Data Extensions
Storing Message Records in Data Extensions
Storing Inbound Messages in Data Extensions
Dynamic Sender ID with dropdown menu of pre-set Senders
Personalization through placeholders from customers Data Extensions (name, last name, email address, etc.)
Reference field for marking the campaign
Automatic counter of characters in message field which counts both GSM7/Unicode encodings
Option to schedule campaigns (run once/reoccurring)
Provider Details

Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Offering easy-to-integrate SMS, Voice, and Chat App APIs, next-generation business messaging, and end-to-end phone number management, Mitto’s platform ensures the world’s largest brands and MNOs ready for what’s next.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
SMS service
Default Plan
€100 EUR/company/month