Contact Center Implementation Consulting
Extend your reach, elevate your Service
Overview
We deliver technology consulting that brings Salesforce to life across your customer experience. We design and implement integrated CRM and CCaaS solutions that elevate service operations and help organizations build lasting customer relationships.
You if your business is looking for an partner specialized in the Contact Center and CCaaS space, Latitude CX is for you.
More than 10 years delivering Genesys projects from small to large Contact Center deployments
Presence in North and South America
Latitude CX is a Salesforce partner specializing in Contact Center and CCaaS transformation. We deliver Consulting and Implementation Services for Agentforce Contact Center and Agentforce Voice, as well as integrating Salesforce with Bring Your Own CCaaS (BYOCCaaS) providers — including Genesys, NICE, and others. Expand your reach with Digital Channels, AI, and Data woven directly into the agent's flow of work, delivering outstanding customer experience on every channel your customers use.
Categories
- Geographic FocusShows the regions where the provider operates or has done business
- United StatesBrazil
- Supported Languages
- EnglishPortuguese