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Pulse Agentforce Agents for Home Care, ABA, & Skilled Nursing Management
Run Home Care, ABA & SNF agencies with Agentforce.
Overview
Pulse provides pre-configured Agents for healthcare agencies. Built natively on Agentforce, Pulse bridges the gap between intake, authorizations, scheduling, and billing for multi-site operators.
Intake orchestration The agent reads the referral, checks payor and geography, scores authorization probability, and routes it.
Proactive risk monitoring Stalled authorizations, missed visits, and at-risk hours flagged before they cost you.
Caregiver matching Credential, proximity, continuity, and payor rules modeled together to fill the shift right the first time.
Conversational intelligence Calls transcribed and turned into structured record data automatically.
Patient and caregiver chat Routine questions handled in seconds across portal, SMS, and web. Complex cases routed to a human.
Field team copilot Routes, referral source performance, and next best action in the rep's pocket.
Built natively on Agentforce. Inherit the enterprise security, relational data model, and HIPAA-aligned architecture of Agentforce.
Pre-Configured Vertical & Service Line Variations Skip the custom build. Pulse ships pre-configured for Home Care, ABA Therapy, and Skilled Nursing. State-specific EVV, supervision ratios, and payor mix data models are ready directly out of the box.
Pulse provides pre-configured Agents for healthcare agencies. Built natively on Agentforce, Pulse bridges the gap between intake, authorizations, scheduling, and billing for multi-site operators. Intake orchestration The agent reads the referral, checks payor and geography, scores authorization probability, and routes it. Proactive risk monitoring Stalled authorizations, missed visits, and at-risk hours flagged before they cost you. Caregiver matching Credential, proximity, continuity, and payor rules modeled together to fill the shift right the first time. Conversational intelligence Calls transcribed and turned into structured record data automatically. Patient and caregiver chat Routine questions handled in seconds across portal, SMS, and web. Complex cases routed to a human. Field team copilot Routes, referral source performance, and next best action in the rep's pocket.
Categories
- Business Needs
- ProductivityCustomer ServiceMarketing
- Industries
- Healthcare & Life Sciences
- Personas
- AdministratorBusiness Operations ManagerBusiness User
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpAgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsAgentforceManaged Package