Smplicity Consulting Ltd (Mauritius)

We worked with Smplicity on a three-day CPQ discovery and selection workshop as part of our initiative to replace our existing CPQ solution. The sessions were well structured and effectively facilitated. They helped us clarify our end-to-end quoting requirements, align internal stakeholders on priorities, and convert operational pain points into clear requirements and evaluation criteria. The engagement provided leadership with the confidence to make a timely, evidence-based decision on our CPQ direction. Following the workshop, we selected Salesforce Revenue Cloud Growth as the platform to move forward with.

Great partner, willing to open and invest time to work to the best configuration/solutions.

Great team helping with getting the best solution for us.

The experience has been very positive. As we are looking to a new Salesforce Product (RLM) it has been a learning curve for all of us. They will take the time to explain but also to understand our needs.

The Smplicity team was incredibly helpful and collaborative throughout our engagement. They worked closely with our cross-functional teams to thoroughly understand our requirements. Their deep expertise in the Field Service Lightning (FSL) product enabled them to deliver a high-impact solution that perfectly aligned with our organisational needs. We truly appreciated their professionalism and the value they brought to the project.

Smplicity made sure they understood our requirements through rigorous discovery sessions with our diverse teams to provide holistic solutions that met our organisation's needs. They were also proactive in resolving issues during UAT as well.

Smplicity team was very well-versed in Communication Cloud: building bundle products and multi-currency pricelists. The team understood our requirements and was very helpful in getting our sales team onboarded on the system.

Smplicity team was very helpful in understanding and mapping our requirements to Salesforce Sales Cloud and features. The team was very well versed in Sales Cloud, developing good-quality, efficient solutions that met our organisation's requirements.

Smplicity team was very well-versed with Pardot, helping us build marketing emails and other collaterals based on our requirements. Also, the team was able to assist us on how to use the tool effectively and generating value for the organisation.