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Selah Triage | 24/7 Nurse Triage for Healthcare Organizations

Evidence-based nurse triage on Salesforce with Schmitt-Thompson protocols

Overview

Deliver safe, efficient 24/7 nurse triage in Salesforce with Schmitt-Thompson protocols. Empower global care teams with evidence-based decision support, real-time documentation, automated workflows, and audit-ready compliance.

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  • Evidence-Based Nurse Triage Powered by Schmitt-Thompson pediatric and adult protocols for consistent, clinically validated decision-making.

  • Fully Integrated with Salesforce Document calls, automate workflows, track cases, and route follow-ups directly within your Salesforce org.

  • 24/7 Global Triage Support Designed for international assistance providers, hospitals, telehealth teams, and high-volume call centers.

  • Real-Time Clinical Decision Support Guided triage flows provide symptom assessment, care recommendations, and escalation rules in real time.

  • Automated Documentation & Workflows Reduce manual effort with structured notes, auto-generated case updates, alerts, and compliance logs.

  • Audit-Ready Compliance Maintain standardized records, reduce risk, and support regulatory and quality-assurance requirements.

  • Scalable for Enterprise Use Supports large distributed care teams, with tiered licensing and concurrent-user options.

Deliver safe, efficient 24/7 nurse triage inside Salesforce with integrated Schmitt-Thompson protocols. The Selah Nurse Triage Solution empowers global care teams with evidence-based clinical decision support, real-time documentation, automated workflows, care recommendations, and audit-ready compliance. Built for international telehealth, insurance assistance providers, hospitals, and call centers.

Categories

Business Needs
Productivity
Customer Service
Collaboration
Industries
Healthcare & Life Sciences
Public Sector
Nonprofit
Personas
Service Agent / Supervisor
Other
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder