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360° Analytics for Service Cloud – Smart Dashboards & Insights
Turn service data into delighted customers
- Industries
- AutomotiveConsumer GoodsFinancial Services
- Business Need
- Customer ServiceDashboards & ReportsData Visualization
- Requires
- Service Cloud
- Compatible With
- Service Cloud
360° Support – Smart Customer Support Analytics & Dashboards is a fully secure ready-to-install Service Cloud package that empowers customer support agents with instant data insights and dashboards on Cases, User Journeys, and Accounts.
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Showing 4 of 4 Reviews
Transforming Service Cloud Insights with 360° Analytics
360° Analytics for Service Cloud provides comprehensive, real-time dashboards that offer clear visibility into case backlogs.Its integration with Service Cloud ensures that the data is accurate, while the intuitive report layouts make it simple for teams to interpret and act on the information. The application effectively highlights trends enabling management to proactively address operational challenges.
360° Analytics for Service Cloud – Smart Dashboards & Insights Review
A Service Cloud essential! This FREE analytics app delivers real-time dashboards with clear visualization for cases and accounts. It helps track team performance, manage workloads, and enables data-driven decisions, significantly boosting overall customer support productivity. Must-install for any Service Cloud user.
"Simple, useful, and clean dashboards for Service Cloud"
Really liked how easy this app makes it to see what’s happening in customer support. The dashboards are clear and give quick insights into cases, priorities, and top customers without much setup. It blends well with Service Cloud and helps the team stay on top of things. Nice and practical tool overall!
Powerful & Easy-to-Use Reporting Dashboard
This app provides a comprehensive 360° view through an interactive and configurable dashboard. It supports multi-level reporting, making it ideal for higher management. Setup is simple, and anyone can configure it without technical expertise. A must-have for insightful decision-making!