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Voice Connectors for Einstein Conversation Insights
Get the most out of every customer interaction
- Industries
- Horizontal Product
- Business Need
- SalesSales Intelligence
- Requires
- Sales Cloud
- Compatible With
- Sales Cloud
Einstein Conversation Insights surfaces key moments in your sales conversations. Reps can access calls in SF. Managers can quickly zoom in to important parts of the conversation to listen for customer feedback, objections, competitor mentions and more
Highlights
Using the ECI Voice Connectors package, customers can connect RingCentral, Dialpad, Amazon Connect and Aircall without having to invest any development time in integrating with the ECI API.
Now it’s easier than ever to get the sales insights you need to build successful selling and enablement strategies. All based on trending topics and customer signals pulled from every conversation.
Scale best practices. Identify a rep’s strengths and areas for improvement, so you can skill up your reps and close more deals, fast. Share best-in-class conversations with teams to accelerate onboarding, enablement, and continued success.
Provider Details
Salesforce
San Francisco, California, United States
Pricing Details
Free
You can fully use this solution without payment.