MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Voice Connectors for Einstein Conversation Insights

By Salesforce

Get the most out of every customer interaction

Free  

Never requires payment

Try It
Industries
Horizontal Product
Business Need
Sales
Sales Intelligence
Requires
Sales Cloud
Compatible With
Sales Cloud

Einstein Conversation Insights surfaces key moments in your sales conversations. Reps can access calls in SF. Managers can quickly zoom in to important parts of the conversation to listen for customer feedback, objections, competitor mentions and more

Highlights

Using the ECI Voice Connectors package, customers can connect RingCentral, Dialpad, Amazon Connect and Aircall without having to invest any development time in integrating with the ECI API.

Now it’s easier than ever to get the sales insights you need to build successful selling and enablement strategies. All based on trending topics and customer signals pulled from every conversation.

Scale best practices. Identify a rep’s strengths and areas for improvement, so you can skill up your reps and close more deals, fast. Share best-in-class conversations with teams to accelerate onboarding, enablement, and continued success.

Provider Details

Salesforce
San Francisco, California, United States
Founded
1999
Website
Phone
1-800-NO-SOFTWARE

Pricing Details

Free

You can fully use this solution without payment.

More From This Provider

Partner Community: Partner & Channel Management for Sales Cloud
by Salesforce
The first thing partners consider when choosing a vendor is how easy they are to work with. Partner Community makes it simple to build private, branded communities for your partners so they can access all the information they need to close deals faster.

Salesforce for Android
by Salesforce
Deliver the Salesforce experience on any device and transform the way you connect to sales, service, marketing and more.

Salesforce for iOS
by Salesforce
Deliver the Salesforce experience on any device and transform the way you connect to sales, service, marketing and more.

Force.com Sites Usage Reporting
by Salesforce
This package gives you reports and a dashboard to monitor usage of your Force.com sites. Analyze monthly page views, daily bandwidth, and daily request time to avoid reaching monthly and daily limits for individual sites and your organization.