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SEC Service Enterprise Consulting | Customer Service and Servitization Experts

End-to-End Service Expert | Delivering Best Practise for Service Enterprise

Overview

  • 360 degree consulting approach - Strategy, Process, Implementation, Optimization

  • Deep end-to-end service process know-how and Experienced in architecting Salesforce <> SAP Integrations

  • Quick turn-around MVP implementation with our SEC best-practises and Global rollout experience

As a Salesforce Partner with a strong focus on B2B customer service we are experts in Service Cloud, Salesforce Field Service, Experience Cloud, Einstein and Slack, but also have a deep understanding of Sales Cloud and Marketing Cloud Account Engagement. As a SAP Partner we know the ins and outs of SAP and are highly experienced in integrating Salesforce with SAP ERP S/4HANA. We're customer service experts and eager to drive servitization for your service enterprise. With longstanding experience in customer service and maintenance we're always looking for the newest innovations, like generative or conversational AI, to drive efficiency in our customer's service organizations.

Categories

Geographic Focus
Shows the regions where the provider operates or has done business
Germany
Supported Languages
English
German