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SEC Service Enterprise Consulting | Customer Service and Servitization Experts
End-to-End Service Expert | Delivering Best Practise for Service Enterprise
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 2
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 14
Service Enterprise Consulting provides specialized servitization consulting expertise. We're a boutique Salesforce & SAP consultancy, with expert end-to-end knowledge in the customer service space and in-depth experience integrating Salesforce and SAP.
Description
As a Salesforce Partner with a strong focus on B2B customer service we are experts in Service Cloud, Salesforce Field Service, Experience Cloud, Einstein and Slack, but also have a deep understanding of Sales Cloud and Marketing Cloud Account Engagement. As a SAP Partner we know the ins and outs of SAP and are highly experienced in integrating Salesforce with SAP ERP S/4HANA. We're customer service experts and eager to drive servitization for your service enterprise. With longstanding experience in customer service and maintenance we're always looking for the newest innovations, like generative or conversational AI, to drive efficiency in our customer's service organizations.
Highlights
360 degree consulting approach - Strategy, Process, Implementation, Optimization
Deep end-to-end service process know-how and Experienced in architecting Salesforce <> SAP Integrations
Quick turn-around MVP implementation with our SEC best-practises and Global rollout experience
Provider Details
Geographic Focus
Germany
Languages
English • German