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Coral Orchestration

By Coral Active

Let Coral coordinate your Salesforce Call Center and every other IT system

No Ratings
Paid Add-On Required  

Payment required for external services or products

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Industries
Horizontal Product
Business Need
Customer Service
IT & Administration
Requires
Service Cloud

Coral Orchestration is a Lightning Web Component running in the Salesforce Lightning Utility bar. It enables the Coral Desktop to coordinate Salesforce with multiple other enterprise systems using Coral's Orchestration.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Additional Requirements
Coral Orchestration requires the Coral Workspace product which is sold and installed separately.

App Details

Version
Coral Orchestration for Lightning/Stuarts Desert Pea 3.2.0
Listed On
07/29/2024
Latest Release
11/10/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.1.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/18/2024

Additional Details

Integrate Coral's Lightning Components into your Salesforce Call Center. Allowing orchestration to help drive behaviours of Salesforce for better agent experience.

Need help?

Coral Active

Sydney, NSW Australia

Contact support@coralactive.com for technical questions and issues.

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