Coral Orchestration

Coral is a composable workspace for customer-facing employees who need to navigate multiple applications and handle complex workflows. Deployed on over 102,000 desktops in the largest contact centers in the world, Coral connects to contact center platforms, CRMs, and other applications, federating all the information and AI tools agents need to serve their customers. Coral features a unique orchestration technology that empowers IT organizations to build customizations, create automations, and roll them out to thousands of employees in days. Coral was founded in 2011 by call center veterans passionate about reducing the cognitive load of customer service employees and taking the complexity out of making changes to their desktops.