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Salesforce Contact Center with Amazon Connect (SCC-AC): Contact Center | IVR

By Amazon Web Services (Partner Network)

Transform your customer experience (CX) at scale with Amazon Connect

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Free

Never requires payment

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Industries: Horizontal Product

Business Need: Sales
Customer Service
IT & Administration

Requires: Service Cloud

Compatible With: Sales Cloud
Service Cloud

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Salesforce Contact Center with Amazon Connect integrates native digital and voice capabilities into Salesforce Service Cloud, delivering a unified experience for agents, streamlining operational efficiency and enhancing customer service interactions.