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Servicenow Manager by NexGen
Connect Salesforce Flow to ServiceNow in clicks — incidents, changes, CMDB.
- Industries
- Financial ServicesProfessional Services
- Business Need
- Customer ServiceIT & Administration
- Requires
- Service Cloud
- Compatible With
- Sales CloudService Cloud
Work with ServiceNow directly from Salesforce Flow Builder — no code, no middleware, no external servers. Create and update Incidents, Change Requests, Service Requests and CMDB records, look up knowledge and users, and keep both platforms in step in real
Highlights
No-Code ServiceNow in Flow — connect Salesforce Flow to ServiceNow with clicks, not code. No Apex, no middleware, no integration platform subscription.
Full ITSM Coverage — Create, read, update, and delete Incidents, Change Requests, Service Requests, Requested Items, and Tasks directly from your flows.
CMDB & Relationships — Query and maintain Configuration Items and their inbound/outbound relationships to keep your CMDB in sync with Salesforce processes.
Knowledge, Attachments & Users — Look up knowledge articles, retrieve attachment metadata, read journal entries (comments/work notes), and resolve ServiceNow users — all from Flow.
Bidirectional & Real-Time — read from and write to ServiceNow over secure REST in the moment the Flow runs; no sync jobs, no polling, no stale data.
Flexible, Secure Authentication — Connect using Basic auth or OAuth 2.0 (authorization code, client credentials, or password) via a Salesforce Named Credential — no credentials ever stored in the package.
Security-Reviewed & Hardened — Built to Salesforce's secure DataWeave guidelines: validated inputs, URL-encoded requests, sanitized error handling, and field-filtered responses.
Lightweight & Stateless — No external infrastructure, no data stored, no background jobs — a managed package that installs cleanly and runs entirely within the platform.
Deploy in Minutes — install, point one Named Credential at your ServiceNow instance, start building. Nothing to host, nothing to babysit.
Provider Details
NexGen Archs Ltd
London, United Kingdom
NexGen Architects: Streamlining Your Digital Transformation Expert Integration and Development NexGen Architects specializes in MuleSoft Architect and Development services. Our agile methodology ensures efficient, high-quality delivery, tailored to the unique demands of each client. We focus on delivering impactful solutions rapidly, emphasizing seamless integration and effective system management. Client-Centric Approach At the core of NexGen's philosophy is a commitment to our clients. We prioritize understanding and aligning with your business goals, ensuring that every solution we provide not only meets but exceeds your expectations. Our approach is all about building long-term partnerships, where your success is our success. Innovative Solutions Our unique selling proposition lies in our ability to integrate data platforms, AI, and MuleSoft technologies. We empower businesses to leverage these advanced tools for strategic advantage, driving growth and efficiency. Our Services: -Integration Roadmap Planning -Architecture Review -Managed Services - Hands On Architects Services - Full-service implementation - Advisory Services - On Demand Architect and Developer Hiring
Pricing Details
Free
You can fully use this solution without payment.