Consilium UniAgent CTI Connector

Consilium Software offers AI-native Customer Experience (CX) orchestration platform, built upon two decades of relentless engineering innovation. Founded in 2007, we have been pioneers in CX transformation, evolving alongside the industry to become the trusted engine for over 2,000 enterprises across 50+ countries, orchestrating more than 5 billion interactions annually. Fueled by strategic, continuous investment in frontier AI and a deep commitment to global localization, our Intelligence Layer spans the entire customer journey. From autonomous decisioning and omnichannel orchestration to workforce intelligence and compliance governance, we empower the world’s leading enterprises to engage smarter, operate leaner, and drive measurable outcomes—all with the flexibility to deploy across cloud, hybrid, and on-premise environments. Consilium has earned the GDPR certification, conforming to the requirements of the EU General Data Protection Regulation. Security and quality are intrinsic to our products and services, with our SOC 2 Type 2,HIPAA, ISO/IEC 27001:2022 and ISO 9001:2015 certifications for information security management and quality management systems, rrespectively.