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SearchUnify For Agentforce

By Grazitti Interactive™

Unify enterprise knowledge to boost Agentforce efficiency

No Ratings
$5,000   USD/company/year
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Industries
Communications
Engineering, Construction, & Real Estate
High Tech
Business Need
Customer Service
Collaboration
Agent Productivity
Requires
Agentforce

AI-powered cognitive platform that unifies enterprise knowledge & data within Agentforce. Uses advanced ML to deliver contextual responses, streamline support, boost agent efficiency & accelerate case resolution

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Agentforce
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
su-agent-connector/ver 1.2 1.2.0
Listed On
03/11/2026
Latest Release
03/11/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/12/2026

Additional Details

SearchUnify for Agentforce is a Unified Cognitive Search Platform that helps Salesforce customers transform support with AI-powered knowledge discovery and delivery. By connecting multiple knowledge bases and support systems, it breaks silos, surfaces contextual answers, and ensures agents and customers always have access to accurate, up-to-date information. With Unified Search, SearchUnify integrates Agentforce with enterprise repositories to deliver precise results. AI-Powered Responses use Generative AI, SearchUnifyFRAG™ (Federated Retrieval-Augmented Generation), and MCPs (Model Context Protocols) to provide trusted, personalized answers from across enterprise content. Agent Assist for Chat delivers real-time recommendations inside the Salesforce console, reducing time-to-resolution and boosting first-contact accuracy. Self-Service Enablement extends intelligent knowledge access to customer-facing chat, driving ticket deflection and satisfaction. Scalable integration ensures rapid deployment with minimal setup, while secure AWS-based processing and customer-approved Bedrock integrations deliver transparency and compliance.

Need help?

Grazitti Interactive™

340 E Middlefield Rd, Mountain View, CA, 94043, US

Support Phone+1 650 844 3031
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