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CitiriOS

Open on time. Operate with confidence. Prove readiness with evidence.

Overview

  • ReadyScore™ — Evidence-Based Readiness Intelligence Real-time readiness signal backed by workstream, evidence, gates, risks, issues, training, trials, transition, and acceptance. It helps you see where readiness risk is hiding before making decisions.

  • Readiness Room — One Governed View Unify SOPs, training, trials, stakeholders, issues, risks, handover items, evidence packs, and transition activities in one Readiness Room. Replace fragmented spreadsheets, email updates, and static status reports.

  • Gate and Go/No-Go Governance Manage readiness, control, regulatory, contractual acceptance, and operational acceptance gates and decisions with clear criteria, evidence, decision authority, outcomes, and escalation paths.

  • Stakeholder Accountability Identify, engage, assign, and escalate across internal departments, tenants, regulators, vendors, and readiness workstreams. Every stakeholder can see what they own, what is due, what is blocked and what evidence is required.

  • Familiarization & Training Plan, schedule, track, and evidence familiarization, training, O&M readiness, role-based competency, and stakeholder participation. Know whether the people who must operate the facility are trained, confident, and ready.

  • Trials, Simulations, and Dress Rehearsals Design and execute basic, advanced, and full operational trials. Track scenarios, participants, scripts, observations, failed steps, issue closure, retests, and evidence so readiness is validated before launch.

  • SOP, ConOps, and Procedure Readiness Track the lifecycle of Concepts of Operations, SOPs, IOPs, operating procedures, emergency procedures, and work instructions from draft through review, approval, publication, training, and trial validation.

  • Handover and Acceptance Move beyond document collection. Track O&M manuals, as-builts, warranties, asset data, spare parts, turnover packages, open items, residual conditions, and acceptance evidence so ops inherits usable, governed, accepted evidence.

  • Risk, Issue, and Dependency Control Identify readiness risks early, score severity, assign owners, track mitigations, manage unresolved issues, and surface dependencies that threaten gates, transition events, activation batches, and opening-day outcomes.

CitiriOS is an Owner Scope Management platform for operational readiness, activation, and transition. It helps owner/operators define, coordinate, measure, and prove the readiness work required to move a capital project from delivery into performant operations and realize intended benefits. Unlike PMIS, or generic work management systems, CitiriOS focuses on the owner’s operational state before opening day. It connects people, processes, systems, assets, stakeholders, evidence, risks, issues, dependencies, acceptance criteria, and governance gates in one platform. Use CitiriOS to align delivery progress with owner readiness; track SOPs, familiarization, training, trials, handover, asset data, action items, and transition events; produce audit-ready evidence packs; and support go/no-go decisions with a live ReadyScore™ grounded in real readiness activity. CitiriOS helps answer: Which criteria must be satisfied before opening? Which evidence is missing, outdated, rejected, or unaccepted? Which stakeholders still owe critical actions? Which constraints block transition? Which systems, processes, facilities, and teams are ready — and which are not?

Categories

Business Needs
Productivity
Analytics
Collaboration
Industries
Horizontal Product
Public Sector
Travel, Transportation, & Hospitality
Personas
Business Operations Manager
Business User
Executive
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile

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